Who can be referred?
Children aged 0-9 years who are at risk, or have been abused, and their families.
If you know or suspect that a child has been abused it must be reported to the Department of Community Services Helpline. They will investigate the report and if appropriate, will forward it to a local office. They can then refer the family to Jannawi as part of ongoing case management.
If you are concerned about a family where the risk of abuse is high it is appropriate to refer directly to the Centre following a report to the Helpline. Families self referring will also be accepted.
Jannawi will notify the relevant DoCS Community Service Centre of families in their area that are attending the Program.
In cases of child sexual assault, staff at Jannawi work with the child and the non-offending parent/s sibling/s.
How to refer
Please telephone Jannawi with the following information:
Referrers details
Family details- names addresses, ages etc
The reason for referral
What your hopes are for our involvement with the family
DoCS involvement
Strengths identified in the family
We will also ask if the family is aware of the referral and whether they are aware of the service we provide
What happens after you refer?
A decision will be made about whther the referral is accepted for assessment and you will be informed as soon as possible.
If accepted we will meet with the referring agency and the family to discuss the following:
- Reason for referral
- Child protection concerns
- Identified problem areas that need to change
- Family Strengths and resources
- The Centre’s philosophy and role, and
- Activities and services we provide to families
This meeting takes place at Jannawi, and the referrer is asked to facilitate the family’s attendance for the first meeting
A decision is made as to whether the family will engage with Jannawi. If so, the parent/s and allocated Family Counsellor will meet to formulate a mutual agreement about ongoing involvement and the changes which need to occur for their children’s safety.
A written agreement will be drawn up between the Centre, the family and when appropriate, the referring agency.
Suburbs
We work with families who live in close proximity to the Centre, so as not to place additional pressure on families to access our service. We work with families who live in the Canterbury and Bankstown LGA’s, which includes the suburbs of :
Lakemba, Wiley Park, Belmore, South Belmore, Clemton Park, Punchbowl, Roselands, Belfield, Campsie, Canterbury, Hurlstone Park, Bankstown, Greenacre and Mt Lewis.